The Apothecary
Frequently Asked Questions
-
Yes! When you find a supportive blend, tea, or balm that nourishes your life and wellness, it feels so good. Clear the to-do's off your plate by having it shipped to you automatically on a monthly or quarterly basis, with a sweet little discount built right in each time.
-
I ship all shop orders every Thursday afternoon from USPS using Ground Advantage shipping. Packages will arrive 5-7 days after the date of shipping.
-
I use only organic ingredients in my products and make everything by hand. I use local and fairtrade products whenever possible. Many of the herbs, including lavender, calendula, rose, tulsi, mugwort, and more I am able to grow and harvest myself.
-
If you aren’t satisfied with your product, send an email to hello@abbeyjoyhealing.com and we will find the best option to replace or refund your product. Any products returned within 30 days of arrival at your home will be refunded 100%.
-
The majority of my products are made with pregnancy and breastfeeding safe herbs. I recommend that if you put on any of the salves, you wipe off excess before breastfeeding to avoid digestive disturbances for your little one. If you have specific questions about a product and whether it is safe for you, please send me an email at hello@abbeyjoyhealing.com
-
Tinctures, Bitters and Glycerines have a long shelf life and are good for at least 1 year without refrigeration. You may keep them in the fridge for extended shelf life.
I do not use preservatives in any of my body products such as salves and creams, so I recommend using them within 3 months.
All teas are most potent within the first year after purchase, but are still good for about a year after that.
-
If you would like to purchase products internationally, please send an email to hello@abbeyjoyhealing.com and I will let you know the applicable shipping rates.
-
If you have any other questions, please reach out to hello@abbeyjoyhealing.com and we will get back to you within 2-3 business days.
Have a question?
Drop us a note and we’ll get right back to you!